Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center section incorporated into your Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed toward fixing any common problem that you could possibly chance upon, they are contributed by our support team of capable technicians.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a selection of educational video tutorials that visually illustrate how you can rectify a common problem associated with your cloud website hosting account. You can find the educational video clips in the Help Center.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24–7 tech support service and come with a one–hour support ticket response guarantee. Our accomplished technicians will be at your disposal 24x7x365 and will sort out any issue that you could possibly have within less than one hour after the trouble ticket submission. Normally, an answer will be given to you in less than twenty minutes.